Interruption Confirmation Line

Gas Consumers are able to confirm Transco interruption by phoning our Interruption Confirmation Line on:
0870 241 5616

This service will allow a consumer to confirm any Transco interruption that affects them and will be available from:
08:45 - 17:00 Monday to Thursday
08:45 - 16:30 Friday

24 hour Interruption Information Line

Shippers/suppliers and their consumers can now catch up on the latest information concerning Transco interruption days by dialling the following number 08457 400 000. The message will be updated in real time and will provide details at LDZ level. Further information will be via the Internet Service.

Internet Service

Enhanced Internet service will be provided for shippers, suppliers and consumers:

• detailing LDZs interrupted
• general interruption information
• new services offered
• information telephone helpline
• likelihood to interrupt
• workstream to communication

Website address http://www.transco.co.uk

Note: While interruption status information can be obtained from Transco, actions on The consumer to interrupt or restore supplies are between the gas consumer and their shipper